Graded items, sometimes called "seconds" or B grade stock, are brand new items that have been returned to the original manufacturer.
There are many possible reasons for this: from items not working, to damage occurring to the packaging within the manufacturer’s supply chain or even simple delivery errors. In many cases, it can be hard to distinguish a graded stock item from a perfect one.
Once purchased directly from the manufacturer, we put an appliance through an exhaustive quality control programme in our workshops. We correct any technical faults so that it functions like new, and we ensure that any remaining imperfections are purely cosmetic. Only when an item has been thoroughly tested in this way and we are completely satisfied that it functions as it should, do we grade it according to the cosmetic imperfection.
Critically, all graded items are protected by the original manufacturer’s warranty covering their functionality (but not their appearance). This means that if an item breaks down within the warranty period, the manufacturer will honour the terms of the warranty.
Checklist for buying graded stock from us:
- A graded item functions like new, but is not brand new and is not perfect.
- A graded item will show cosmetic imperfections.
- We describe these imperfections accurately and fairly, so that you know exactly what you are buying.
- A graded item will cost substantially less than the same item brand new.
- A graded stock item is protected by the original manufacturer’s warranty for its functionality.
- A graded stock item is not protected by the original manufacturer’s warranty for its appearance.
- We still offer a no-quibble returns policy on our graded stock items.
You get complete peace of mind when you buy graded products from Ruislip Appliances. Functionality is covered by the original manufacturer's warranty. Should a break down occurr during the warranty period, you are as protected as if the machine was brand new.
Graded Products at Great Prices!
These are the grades we use: each item is individually graded, and priced accordingly, so you can decide exactly what you are willing to pay for.
Grade 1 Products
Item is perfect and as new. The item will not be in its original box, but will be securely wrapped.
View a Grade 1 example video
Grade 2 Products
Item has a small cosmetic mark on the sides or lid; or hairline marks or scratches on the front or fascia. The item will not be in original packaging but will be securely wrapped.
View a Grade 2 example video
Grade 3 Products
Item has visible marks on the front, sides and top. The item will not be in original packaging but will be securely wrapped.
View a Grade 3 example video
Grade 4 Products
Item has larger visible marks all over and will be noticeable. The item will not be in original packaging but will be securely wrapped.
View a Grade 4 example video